Google announces end dates for call ads

06/10/2025

The digital advertising landscape is constantly evolving, and keeping up with changes is essential for businesses looking to maximize their reach and engagement. Recently, Google made an important announcement regarding its call ads, which has implications for advertisers who rely on phone call leads. Understanding these changes can help businesses adapt and thrive in a competitive market.

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Overview of Google Ads Transition

Last year, Google announced a significant transformation regarding its advertising offerings, specifically the transition from traditional call ads, also known as call-only ads, to integrating call assets within Responsive Search Ads (RSAs). This change is aimed at enhancing the effectiveness of ads by leveraging artificial intelligence to better align with user needs. However, the timeline for this transition had not been disclosed until now.

According to Google, this transition will occur in two distinct phases:

  • February 2026: The option to create new call-only ads will be completely removed.
  • February 2027: Existing call-only ads will cease to receive impressions.

Understanding Call Ads and Their Replacement

Call ads, specifically designed to drive phone call leads, have been a staple for many businesses. However, as Google phases them out, advertisers are encouraged to adopt RSAs with call assets instead. This shift not only reflects changes in consumer behavior but also aims to enhance the relevance and performance of ads.

Responsive Search Ads utilize Google’s advanced AI to dynamically test different combinations of headlines and descriptions. This enables advertisers to discover the most effective messaging for various search queries, ensuring that ads resonate better with potential customers.

The Importance of Transitioning to Responsive Search Ads

Google has emphasized the necessity for advertisers to proactively transition from call-only ads to RSAs with call assets. This proactive approach is crucial for maintaining the flow of phone leads. Failure to adapt to this new format could result in missed opportunities for engagement and conversions.

Some key benefits of using RSAs with call assets include:

  • Improved Performance: RSAs automatically optimize ad combinations, increasing the likelihood of matching user intent.
  • Enhanced Flexibility: Advertisers can tailor their messaging to better fit various audience segments.
  • AI-Driven Insights: Access to data-driven insights allows for more informed decision-making regarding ad strategies.

How to Prepare for the Transition

To ensure a seamless transition to RSAs, businesses should consider several strategic steps:

  1. Review Current Ads: Assess existing call-only ads to understand performance metrics and leads generated.
  2. Create RSAs: Start developing Responsive Search Ads incorporating call assets to familiarize with the new format.
  3. Monitor Performance: Use Google Analytics and Ads dashboards to track the performance of RSAs post-transition.
  4. Utilize Google Resources: Refer to Google's transition guide for detailed instructions and best practices.

Call Tracking in Google Ads

As businesses adapt their advertising strategies, effective call tracking becomes increasingly important. Google Ads offers tools that allow advertisers to track the duration and source of phone calls generated through their ads. Understanding call metrics can provide valuable insights into customer interactions and advertising effectiveness.

To check call duration in Google Ads, advertisers can:

  • Access the Google Ads dashboard.
  • Navigate to the "Campaigns" tab.
  • View call details under the specific ad group or campaign.

Addressing Concerns About Call Ads

With the impending removal of call-only ads, some advertisers may have concerns about how to handle incoming calls and manage customer inquiries. Google has provided guidance on how to stop receiving calls from ads, which can be useful for businesses adjusting their strategies.

To stop receiving calls from Google Ads:

  • Log into your Google Ads account.
  • Navigate to the campaign settings.
  • Disable call extensions or call assets as needed.

Looking Forward: Upcoming Google Ads Updates

As digital advertising continues to evolve, Google is consistently updating its offerings. Advertisers should stay informed about potential new features and updates scheduled for 2025 and beyond. These updates may include enhancements to ad formats, targeting capabilities, and integration with other Google services.

Some potential areas of update focus could include:

  • Increased AI capabilities for ad optimization.
  • Enhanced audience targeting features.
  • New measurement tools for evaluating ad performance.

In conclusion, the transition from call-only ads to Responsive Search Ads marks a significant shift in how businesses can leverage Google Ads. By understanding the timeline and preparing for the changes, advertisers can ensure they remain competitive and continue generating valuable leads through their advertising efforts.

If you want to explore more stories like Google announces end dates for call ads, you can browse the Google Ads (AdWords) section.

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James Wirral

I am James Wirral, an SEO and SEM specialist for all major search engines, and my story began not in an office but behind the counter of my family's small bookshop. Watching local customers discover the titles they needed made me realise how powerful the right words and the right place could be. I taught myself the mechanics of search — from technical audits and schema to user intent and paid media — often late into the night, turning curiosity into craft. Over the years I have guided independent businesses and growing brands to consistent, measurable success, delivering double-digit organic growth and improving return on ad spend through honest, data-driven strategies. My work is grounded in evidence: careful testing, transparent reporting and a focus on long-term value rather than short-term tricks.What drives me is people. I remember a bakery owner who regained her customer base after a local search optimisation we carried out together, and a charity that reached donors they never knew existed thanks to a refocused content strategy. Those outcomes taught me that technical skills matter, but empathy and integrity make the difference. I publish practical guides, speak at industry events and mentor junior marketers so knowledge spreads beyond one campaign. Above all, I treat SEO and SEM as a promise to users and clients alike: to respect privacy, to prioritise relevance, and to build sustainable visibility that helps real people find what they need.

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